Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
- A facility fee for your surgical procedure.
- Your surgeon’s office – his/her fee for performing your surgery.
- Anesthesiologist – his/her fee for anesthesia services for surgery.
- Radiology – services for x-ray, if required.
- Pathology / Laboratory – services for tissue specimens removed during surgery requiring further examination.
What type of credit cards do you accept?
- We accept all major credit cards such as Visa, Mastercard, Discover, American Express
- We do accept checks.
When should I expect my first bill?
- After your insurance processes the claim, we will bill you if there is any difference from the estimated out-of-pocket amount collected on the date of service.
- There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
Do you charge interest? No
Are we able to set up a payment plan?
We do ask that all balances are paid in full within 60 days. If you encounter problems paying within 60 days, please contact our office immediately and ask to speak with a patient account representative.
What is your credit and payment policy?
Unless arrangements are made in advance, full payment is due within 60 days of your surgery.
- Elective and cosmetic surgery procedures must be paid in full on the day of surgery.
- We will submit insurance claims for you. We will inform you of your deductible and copay amounts before your date of surgery.
- You will receive a notice from us regarding the amount to pay.
- If you anticipate difficulty in paying your bill within the 60-day period please let us know immediately.